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User Guide to E-BRANCH & E-PAY
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User Guide

Welcome to E-BRANCH

Whether you’re at home, at work, or on the road, Ascend Federal Credit Union is there for you 24 hours a day, seven days a week with our electronic services. These services allow you to decide when and how you want to conduct financial transactions with us.

This guide is designed to help answer your questions about how E-BRANCH works and how it can help you manage your finances online. In addition to getting your account information and being able to transfer funds, you will also be able to download your account activity into a personal financial management software such as Quicken©, and pay your bills online. With E-BRANCH, you’ll find that you are able to reduce the amount of time you spend managing your finances.

Welcome to E-BRANCH and E-PAY. We hope you find the system beneficial and easy to use. 

Look at all you can do:

  • View detailed account activity, including individual transaction history.
  • Transfer funds any time of the day or night.
  • Schedule payments up to a year in advance of the due date.
  • Set up recurring payments to be made automatically at the frequency you specify.
  • Transfer funds online between Ascend accounts.
  • Manage your money easily by exporting your account information to Quicken© or Microsoft© Money.