Why Work at Ascend?
Being employed by Ascend Federal Credit Union is vastly different than just holding a job. The credit union prides itself on providing career opportunities, competitive benefits and a culture conducive to unrivaled productivity. Ascend believes in investing in each employee by providing extensive training and support. The credit union provides a variety of career development opportunities for employees including a Management Trainee program, training opportunities, educational reimbursement and career path development.
Ascend Federal Credit Union Awards & Accolades:
- Best Credit Union to Work For 2016, 2017
- Training Top 125, Training Magazine, 2015, 2016, 2017, 2018
- Federal Credit Union of the Year, NAFCU, 2015
A few of our employees were quoted on the unique work culture at Ascend:
“In my short time with Ascend I have found the culture to be very member-centric where the staff truly cares about providing service to our members. The atmosphere between departments is generally one of cooperation with the end goal of member service. I have been impressed with the effort spent toward onboarding and training, which helps to drive the Ascend culture from the first day on the job. Overall I have the sense that the staff feels the credit union is a place where they enjoy working and feel that there is room to grow should they wish to do so. I believe that the Ascend culture embraces the spirit of Doing The Right Thing while having fun in the process of serving the membership.”
– Don, Mortgage Lending
"I love many things about working for the credit union but the primary reasons would be making an impact or difference to members and employees on a daily basis. I like being a trusted and reliable resource for guidance. I also like the advancement opportunities. I started as a teller 18 years ago while a student at MTSU and did not have plans to have a career here. Others saw something special in me and encouraged me to consider growing at the credit union. I listened and was willing to put in the time and effort and it paid off. I never would have imagined having the advancement opportunities that I did."
— Shaneka, AVP of Branch Delivery
"Ascend is a great place to work. It features state-of-the-art facilities, above average pay / benefits, fair supervisors, and wonderful co-workers."
— Katie, IRA/Certificates
"The culture is one of "people helping people," whether that is helping fellow co-workers or members. We are proud to be highly dedicated to our membership. Not only are we all are here for a common goal, but extending this philosophy to helping others internally in the organization creates an atmosphere that you truly enjoy to work in. I started as a teller, with not much expectation of the job becoming a career. Over the years, I have been promoted (this is a great place to be for internal promotion), and what I love to say now is this is my career. I truly love what I do with this company, and I couldn't imagine not being employed by Ascend. It is a great organization that employees love to be a part of."
— Miranda, Project Implementation Specialist
"Ascend is a culture built upon respect for each other. We all share a common goal (serving the membership) and look for ways to help support one another. Even after 9 years of working for Ascend, I feel valued. Ascend truly supports career growth and gives employees tools and resources to ensure success. The benefits are awesome too!"
— Jessica, Trainer
"Ascend has a great culture of employees helping each other. I always feel like I can go to anyone to get help with any questions that I have. It is a very welcoming environment."
— Blair, Management Trainee