To keep you informed, we send several types of email notifications based on various triggers. We will let you know the following: When we make a payment on your behalf, if there was a problem making one of your payments, if we receive an e-bill from one of your payees, and when payees have been added to your profile.
Locate the Payee, select options and click the Automatic Payment tab. Click Turn Off located at the top right hand corner of the Automatic Payments box.
Locate the payee and select Options. From the Options window select the Automatic Payment tab. Your existing payment settings will be displayed. Change to your new desired settings and click Save.
Locate the payee you want to pay automatically and click the Options button. From the Options window select the Automatic Payment Tab. If an e-bill is available for your payee, you will be given the option to make payments based on your e-bill. You would need to select the ‘Don’t use my bill information’ option. If an e-bill is not available, you will be presented with the standard automatic payment options. You will be prompted to provide the funding account from where to make the payment (checking), the payment amount, frequency of payments, first payment date and number of payments.
Automatic payments make paying your bills a snap! Set up an automatic payment and we will automatically schedule and send out your payments based on your specific instructions. We will notify you each time a payment is scheduled and you can always edit or cancel your payments at any time.
To unhide a hidden payee, locate and click on the hidden payee indicator near the top of the screen. A list of your hidden payees will be displayed. Click the Show button and your payee will be added to your payee list.
Locate the payee name and click the Options button. Click the Hide or Delete link located at the bottom of the navigation tabs within the Options Window.
If some of your payee information has changed, or you would like to update your payee nickname, you can edit it from within the Account Information tab in the Options window. Locate the payee that needs to be updated in your list and click on its corresponding Options window. Select the Account Information tab from the navigation on the left hand side of the Options window. You can then update the information in the Account number, Category, Nickname, and Phone fields.
A payment may be edited or deleted anytime before the "process date." Payments that have been remitted electronically cannot be stopped. If your payment is sent by check, a stop payment can be placed for a fee of $25.00.
You can schedule payments 24 hours a day, seven days a week.