If you’re not near a computer, you can still keep track of your accounts simply by using the telephone.
STAR (Simple Touch-Tone Audio Response) enables you to manage all of your Ascend accounts by phone, 24/7. Visit your nearest Ascend financial center or call 800-342-3086 to activate STAR and receive your personal identification number (PIN). Then, call 931-455-TONE (8663) or toll-free 800-342-TONE (8663). An automated voice will greet you and walk you through your options. You can speak your selections or use the number keys on your phone to do a host of transactions.