Why Work at Ascend?
Being employed by Ascend Federal Credit Union is vastly different than just holding a job. The credit union prides itself on providing career opportunities, competitive benefits and a culture conducive to unrivaled productivity. Ascend believes in investing in each employee by providing extensive training and support. The credit union provides a variety of career development opportunities for employees including a Management Trainee program, training opportunities, educational reimbursement and career path development.
Ascend Federal Credit Union Awards & Accolades:
- Training Top 125, Training Magazine, 2016
- Federal Credit Union of the Year, NAFCU, 2015
- Training Top 125, Training Magazine, 2015
A few of our employees were quoted on the unique work culture at Ascend:
"I feel that the culture at Ascend is centered around giving our members the best member service possible. Our members are always number one. As an employee of Ascend I enjoy being able to work in an area where we help one another to better serve our members."
– Lisa, PASSport
"We have a great group of people who work very well together towards one common goal – to help our members have a positive experience with us so they will want to refer us to everyone they know. When someone asks me where I work I always tell them proudly."
– Erika, Accounting
"Ascend offers employees opportunities to feel valued and empowered. Employees receive endless possibilities for career development through extraordinary training programs and encouragement. Every department exudes a culture of synergy. I am sincerely grateful to be a part of this dynamic, people-focused culture."
– Jennifer, MSR
“I believe the culture to be inclusive and team oriented. Everyone works together to ensure we all succeed and are focused on member satisfaction. When one of us has a need, everyone pitches in. Ascend is like a big family."
– Jamie, IT
“In my short time with Ascend I have found the culture to be very member-centric where the staff truly cares about providing service to our members. The atmosphere between departments is generally one of cooperation with the end goal of member service. I have been impressed with the effort spent toward onboarding and training, which helps to drive the Ascend culture from the first day on the job. Overall I have the sense that the staff feels the credit union is a place where they enjoy working and feel that there is room to grow should they wish to do so. I believe that the Ascend culture embraces the spirit of Doing The Right Thing while having fun in the process of serving the membership.”
– Don, Mortgage Lending
“The culture here at Ascend is to recognize its employees as valuable and critical assets to our company and its daily operations. We want our employees to feel this is a desirable and fulfilling place to work and we strive to make that happen every day. Competent employees make the best employees and we work hard to provide the training and resources to help our employees be the best they can be. At the end of the day, this culture gives Ascend the ability to serve its members with efficient and quality services that feel personal and welcoming…a hallmark of our commitment to what we do as a superior credit union.”
– Susan, Legal
“I think the working culture here at Ascend is the perfect balance of strong foundational principles, mixed with the warmth of positive and productive working relationships. I feel that the strength of our credit union is clearly expressed in all that we do, and all that we stand for. That strong foundation provides such a wonderful sense of security. In addition, the time and investment placed into each and every employee proves to make Ascend such a rewarding place to work.”
– Jennifer, Trainer